Customer reviews

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Please call ahead on 01202 069428 before visiting as our showroom to check it is open as our opening hours may vary from week to week. Currently closed weekends.

Our HETAS stove and chimney installation engineer is also a skilled builder and can complete the necessary building works to a chimney breast to create a new fireplace, finished to a high standard with a new granite hearth & optional floating beam. Our customer reviews can be found on Google, our facebook page & below. Please email us at [email protected] or call us on 01202 069428 to find out more.

“They were extremely helpful from organizing to carrying out the installation of my FAB wood burner. The price was seriously good. The installation timely and clean and everyone was very helpful and friendly. I would recommend them to anyone”

Tessa Corner

“Fantastic service! Competitive pricing and the guys did a great install... clean, tidy, polite and professional and the finished product is lovely.... thank you”

Jason Gault

“A first class team. Ryan has just completed our log burner installation including opening the fireplace, lining the chimney, installation of stove and hearth. David was very informative when it came to all the different stoves and beams and hearth options providing lots of photos and examples. David and Ryan attention to detail was superb We are over the moon with the log burner and really pleased with the result. Using Dorset Wood Burner Centre was the best decision we made. Highly recommend”.

Katrina Kiumiu

“What a great company to use if you want a wood burner in your house. I filled in the web enquiry form on the website on a Sunday afternoon, I wasn’t expecting a phone call from David and a basic quote with my requirements within an hour, great start. And to be honest that is how it continued throughout the project, prompt follow ups and dates set and kept. Ryan’s meticulous attention to doing a 1st class job was second to none. From the room built round the old fireplace to keep the dust down, tidying up, plastering and every thing else needed to achieve exactly what we wanted. I really can’t praise DWBC enough, thanks.….and the end product is absolutely fabulous, enough said”

Vince Pryke

“Excellent advice on the type of fire we needed. Great workmanship by Ryan Toms. Very efficient, tidy work. We are really happy with all aspects from initial advice to the installation. Thank you once again. We definitely recommend the Dorset Wood burner Centre and Ryan Toms”

Angela Lister

“Great company to use with lots of attention to detail. The workmanship was superior in every way resulting in a fabulous job well done. Ryan and his co worker kept the area spotlessly clean and were a pleasure to meet. I highly recommend this company”.

Gill Grange

Very pleased with the service from DWBC - from initial consultation with Ryan through to installation, the whole process was very clearly explained and went without a hitch - looking forward to firing up the stove when the winter draws in !! Would definitely recommend to friends and family.Top of Form

Phil Hambleton‎

A great service, I love my burner, though haven't had it on yet. Everyone was so helpful and friendly.

Kathy Bartlett

Really friendly service and a great job even finished whilst I was on holiday!

John Wesley

Thank you for all your help with both of our lovely log burners, they look amazing and we couldn't be more pleased 🙂 Thanks for all your patience with us and advice and brilliant, friendly and informative customer service.

Ali Partridge

So pleased with the installation of our Esse 100 multi-fuel burner. From the removal and opening of our old fire to the final install today, Doug & Sam were meticulous, friendly and professional. Thanks to Ryan & David for all their advice without pressure.

Deborah Doré-Smith

Fantastic advice & customer service from the first time we walked into the shop to find our preferred wood burner. Installation team did an excellent job opening up our fireplace and fitting our own hearth prior to installing our fire. Couldn't be more pleased with the process or the result. Would highly recommend this company to anyone wanting to source & install a wood burning stove.

Lesley Barrett

Just awesome. Great staff who are very patient and attentive. The service was great the installers were polite and worked extremely hard. I would HIGHLY recommend this company to anyone who wants a wood burner installed... If I move house, I will be back!

Peter Jones

Amazingly efficient while installing my new woodburner, they were tidy and respectful of my home.

Great looking stove and surround, the team were very friendly and helpful.

Very professional service, they installed our new Aga Stretton stove very quickly and without any issues. We would definitely recommend Dorset Woodburner Centre.

Great service, we love our new wood burner and the team at Dorset Wood Burner are amazingly friendly.

All of the below customers also left us 5 star reviews on Google

*****

The log burner you installed for us is fantastic, the highlight of our kitchen/living space on a cold winters evening, totally mesmerising and worth the every penny, would recommend to anyone.

Michael & Christine

Fantastic company lots of attention to details and so pleased with installation by Ryan. Excellent customer service and advice.

Susan Schulz

Ryan installed our fireplace back in April and did a wonderful job. It’s finally cold enough to have the fire on and it’s transformed out living room. We couldn’t be happier enjoying our cosy evenings

Joanne Collishaw

Very helpful with choosing a stove. Also gave good advice on my alterations of fireplace to accommodate wood burner. Ryan visited to check that changes were ok before coming for installation which was ,even though he was very busy done promptly with excellent result. Thank you.

Ian Thompson

Ryan installed my multi fuel wood burner 18 months ago, and I’m really pleased with the result. It’s a small house and the internal aperture of the fireplace isn’t that big, so I wasn’t sure it would be possible. However Ryan recommended the smallest Parkray, and it fits perfectly. The whole thing took a day or so, and Ryan was professional throughout.
It can sometimes be hard to find someone you trust to do a good job, but I wouldn’t have any hesitation in recommending these guys.

Karen Hayes

Ryan and his colleagues at DWBC were absolute stars. The old fireplace had to be partially rebuilt and none of that was a issue. The wood burner is a pleasure to use and far safer than an open fire.

Marti Atkins

Great service, communication and price.

Luke Moorby

Dorset Wood Burner Centre are informative, friendly and very efficient. They offer excellent guidance to suit personal circumstances in a very friendly way from initial enquiries to installation.

Jo Davies

If we could give 6 stars we would. The whole process was made very straightforward. Open honest assessment of what was needed, together with where that may change once the job was underway (it didn’t, they came in under the quote). Complete lack of hard sell – we didn’t get other quotes in as this one was slightly under what we were expecting anyway.

The job started sooner than expected (despite Ryan having just become a dad for the second time). And it took three days, spot on. Good workmanship, Ryan himself is a lovely guy, someone you can trust (Dave in the shop is nice too!). All in all we couldn’t recommend them highly enough.

Phil Wright

We can highly recommend Dorset Wood Burner Centre, they were extremely professional from beginning to end. Dave in the shop was extremely knowledgeable and Ryan who surveyed and fitter the burner is a very professional, friendly meticulous worker. We would definitely recommend them.

Alison Alder

Ryan and the team have done a fantastic job and we’re delighted with our new log burner!

Mr Dashwood

We had a great experience when getting our wood burners fitted in our house. David and Ryan were very friendly, knowledgeable and efficient. High quality work, couldn’t recommend enough!

Analise Maske

Great customer care and service, ryan fitted and was very helpful in our decision process he knows his stuff. can highly recommend and would use again.

Kim Innis

We tried looking around for a Woodburner and found the whole process confusing. We went to see David in the shop who advised and gave us the best options based on our home survey and requirements. He was full of knowledge and gave us time to decide, no pressure selling. Ryan completed the installation and was friendly and professional throughout. Great service completing the whole process and signing it off. Highly recommend.

Nicola Boyt

We are very happy with the installation of our fab new woodburner

Wendy Lane

On first meeting a full explanation of the full works needed and the areas which could present challenges meant we were, from the start, aware of what was needed and costs. The work was challenging but was carried out always with full consultation and the final installations looks great and came in on budget. I would highly recommend Dorset Wood Burner Centre.

Alan Sturrock

For more customer reviews, please visit our facebook page which can be found by google searching @dorsetwoodburnercentre or Dorset Wood Burner Centre facebook page. Please email us at [email protected] or call us on 01202 069428 for further information.

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